🛡️

PolicyLoop

Insurance that travels with you.

Page 1 of 11 — Splash & Language

Splash & Language

Bilingual entry · EN / AR

01 — Splash · Language Pick
🛡️

PolicyLoop

Insurance that travels with you.

Choose your language · اختر لغتك

🇬🇧English ✓Left to right
🇱🇧العربيةمن اليمين لليسار
🇱🇧LICENSED IN LEBANON

CRAFTED BY AVEOSOFT

PolicyLoop V1 Prototype

Sign In

Phone-first authentication

01 — Phone Sign In

Welcome back

Sign in to manage your policies and claims.

Phone
Email

Mobile number

🇱🇧+961▾
03 487 142
🔐

FACE ID READY

Skip OTP next time with biometrics

OR

By continuing you agree to our
Terms and Privacy Policy

PolicyLoop V1 Prototype

Customer Dashboard

Policies · Claims · Renewals

01 — Today · Karim's Home

Mar7aba 👋

Karim A.

KA

3

Policies

1

Open claim

12

Days to renew

📋

Claim #CLM-2026-3421

Auto · Under review · 2 days open

VIEW →

Your policies

🚗

Auto · Toyota Camry 2022

Active until 2027-01-15 · Plate 451237

ACTIVE
🏠

Home · Achrafieh apartment

Renews in 12 days · €420 premium

RENEW
✈️

Travel · Family Europe trip

Active · 5 days remaining

ACTIVE
🏠Home
📋Policies
🛠️Claims
💳Payments
👤Profile

PolicyLoop V1 Prototype

Buy Auto Policy

Quote in five steps

01 — Step 1 · Vehicle details
←

New Auto Policy

STEP 1 OF 5 · VEHICLE

Tell us about your vehicle

We'll generate a quote in under 60 seconds.

Make & model

🚗Toyota Camry 2022▾

Plate (LB)

451237

Driver age

32

VIN

4T1G11AK3NU637284

Coverage type

Third-party only

From €28/month · Required by law

Comprehensive ✓

Recommended · Own damage + theft + natural

Premium

+ Replacement vehicle + Glass + Roadside

LIVE ESTIMATE

€52/month

Or €624/year

Save €36 paying annually

PolicyLoop V1 Prototype

Submit a Claim

Auto incident · Beirut

01 — Claim submission · Hamra St
✕

New claim · Auto incident

Claim #CLM-2026-3421

● AUTO-SAVED 12s

01 · INCIDENT DETAILS

DATE

2026-05-14 · 14:32

LOCATION

📍 Hamra St, Beirut

📍
Hamra St × Bliss · Beirut

02 · INCIDENT TYPE

Collision ✓TheftVandalismFireMedicalOther

03 · WHAT HAPPENED

Stopped at red light on Hamra St when a delivery scooter hit the rear bumper. No injuries. Other driver was cooperative; we exchanged details and police were called.

04 · PHOTO EVIDENCE

🚗1
💥2
🛵3
+

05 · OTHER PARTY

PLATE

523 LB-7

INSURER

LIA Insurance ▾

Save draft · Continue later

PolicyLoop V1 Prototype

Policy Detail

Auto · Coverage & renewal

01 — Auto Policy · Camry
9:41
●●●
←

Auto policy

🚗

Toyota Camry 2022 · Plate 451237

Comprehensive cover · €52/month

Period: 2026-01-15 → 2027-01-15

12 days until renewal

Total claims this period: 1

What's covered

🛡️
Third-party liability
Bodily injury · Property damage · Unlimited
✓
🔧
Own damage
Collision · Vandalism · Up to €18K
✓
🔓
Theft & burglary
Vehicle & contents · Full market value
✓
🌧️
Natural disasters
Floods · Storms · Fire
✓
🚑
Personal accident
Driver & passengers · Up to €12K
✓

PolicyLoop V1 Prototype

Broker Portal

Client book · 247 active

01 — Broker · Client list
app.example.com/broker/clients

Filter clients

Policy type

Auto
Home
Health
Travel
Business

Status

Active
Lapsed
Pending

Renewal window

Next 30 days
Next 60
Next 90

City

Beirut
Tripoli
Sidon
Jounieh

247 active clients · €184K annual book · 12 renewals this week

Showing 12 of 247

KA
Karim A.
3 policies · Achrafieh · Auto + Home + Travel
€1,840/yr
LH
Layla H.
2 policies · Hamra · Health + Auto
€2,140/yr
MB
Marc B.
1 policy · Mar Mikhael · Business liability
€4,680/yr
NS
Nadine S.
4 policies · Verdun · Family bundle · Renews 9d
Renew due
RH
Rami H.
2 policies · Jounieh · Auto + Home · Renews 14d
Renew due
YE
Yara E.
1 policy · Gemmayzeh · Travel · Active
€340/yr
TF
Tarek F.
3 policies · Sodeco · Auto + Health + Travel
€2,920/yr
MA
Mona A.
1 policy · Badaro · Home · Pending docs
Pending
GD
Georges D.
5 policies · Ashrafieh · Business + 4 personal
€8,420/yr
AK
Aya K.
2 policies · Saifi · Auto + Travel · Renews 4d
Renew now
ZN
Ziad N.
1 policy · Hazmieh · Auto · Active
€720/yr
SC
Sara C.
3 policies · Furn el Chebbak · Family auto
€2,180/yr

PolicyLoop V1 Prototype

Quote Builder

Broker · 5-step wizard

01 — Quote Wizard · Step 3
app.example.com/broker/quotes/new

STEP 03 · COVERAGE & ADD-ONS

Build the coverage package

Quote for Karim A. · Toyota Camry 2022 · Comprehensive base. Live premium updates as you select add-ons.

Coverage tier

Comprehensive · €1,200 base

Deductible

€500

Personal accident

Yes · +€80

Roadside assistance

Yes · +€60

Glass coverage

No

Replacement vehicle (7 days)

Yes · +€100

Live premium summary

Base €1,200 · Add-ons €240 · Total €1,440/yr · €120/mo

PolicyLoop V1 Prototype

Admin · Claims (Arabic)

إدارة المطالبات · RTL view

01 — Admin Claims Queue · RTL
app.example.com/admin/claims

إدارة المطالبات

Claims Management · Operations console

ENعربي ✓
ع.ك

مطالبات مفتوحة

47

Open claims

قيد المراجعة

12

Under review

مغلقة هذا الشهر

23

Closed this month

متصاعدة

4

Escalated

طابور المطالبات · Active queue

عرض ٥ من ٤٧ · Showing 5 of 47

الرقمالعميل · Customerالنوعالحالةالمبلغ
CLM-2026-3421

كريم ع. · Karim A.

Auto · Hamra St · 2d open

حوادثقيد المراجعة€2,140
CLM-2026-3419

ليلى ح. · Layla H.

Home · Verdun · 5d open · Water damage

منزلمتصاعدة€8,400
CLM-2026-3415

مارك ب. · Marc B.

Travel · Schengen trip · 1d open

سفرجديد€1,820
CLM-2026-3408

نادين س. · Nadine S.

Auto · Jounieh highway · 7d open

حوادثمعتمدة€3,260
CLM-2026-3402

رامي ح. · Rami H.

Health · Hospital admission · 9d open

صحةقيد المراجعة€5,840
🛡️

PolicyLoop

ADMIN · المسؤول

📊لوحة القيادة · Dashboard
📋وثائق التأمين · Policies
🛠️المطالبات · Claims
👥العملاء · Customers
📈التقارير · Reports
⚙️الإعدادات · Settings

RTL READY · جاهز

Full bilingual UI built on i18next + react-intl with RTL flip across all components.

PolicyLoop V1 Prototype

Admin · KPI Dashboard

Operations · April 2026

01 — Operations Overview
app.example.com/admin/dashboard

Operations Overview

April 2026 · Live data refreshed 14:32 GMT+3

Active policies

12,847

▲ 8% vs LM

Monthly premium written

€584K

▲ 12% vs LM

Open claims

47

▼ 15% vs LM

Loss ratio

62.4%

Target <65% ✓

Premium written · last 12 months

€600K€400K€200KMayJunJulAugSepOctNovDecJanFebMarApr ●

TOP PERFORMER

Auto Comprehensive · €214K premium written · 38% of book · 18% YoY growth

PolicyLoop V1 Prototype

Deliverables

V1 Scope & Architecture

PolicyLoop V1 · Phase A

Aveo Software delivers Phase A of the Amana digital insurance platform — customer mobile, customer PWA, broker portal, and admin operations with bilingual EN/AR + full RTL — built on the React Native + NestJS + AWS architecture from your TAD. Production-ready milestone releases targeting January 2027 go-live, with a structured engineering team and weekly sprint cadence.

⚙️

Tech Stack

React Native (iOS + Android)
Next.js 14 + TypeScript (PWA + broker + admin)
NestJS + Node 20 (event-driven API)
Python FastAPI (AI services · Phase B)
PostgreSQL 16 multi-tenant + Redis cache
AWS (ECS Fargate · RDS · ElastiCache · S3 · CloudFront · SES · WAF · KMS · Secrets Manager)
Docker + GitHub Actions + Terraform IaC
i18next + react-native-localize · EN/AR with full RTL
🧠

Core Technologies

  • React Native — Customer mobile · iOS + Android
  • Next.js 14 — PWA · Broker portal · Admin console
  • NestJS — Event-driven API · OpenAPI · JWT + RBAC
  • PostgreSQL 16 — Multi-tenant data · row-level security
  • AWS ECS Fargate — Container orchestration · Multi-AZ
  • i18next — Bilingual EN/AR · Full RTL parity
📦

V1 Deliverables

✓
Customer mobile: auth + biometric, onboarding, policy purchase (Auto/Home/Health/Travel), dashboard, claims with photo + GPS, document upload, payments, renewals, push
V1
✓
Customer PWA: full feature parity with mobile · installable on any device
V1
✓
Broker portal: client management, 5-step quote wizard, policy issuance, renewals, basic analytics
V1
✓
Admin operations: claims queue, policy administration, customer management, RBAC, audit log, workflow approvals, KPI dashboard
V1
✓
Bilingual EN/AR with full RTL parity across every surface
V1
✓
AWS infrastructure · CI/CD pipeline · staged releases · feature flags
V1
✓
Engineering documentation + structured client handoff
V1
→
AI Sales Co-Pilot · personalised quote recommendations
V2
→
AI Claims Intelligence · NLP triage + fraud detection
V2
→
Computer Vision Damage Detection · CNN auto-damage from claim photos
V2
→
Predictive Analytics · risk scoring + churn prediction
V2
→
Smart Renewal Intelligence · retention modelling
V2
→
Expert / Surveyor portal + Garage Repair workflow
V2
→
Regional expansion · UAE / KSA / Egypt rollout
V2
🏛

Architecture Layers

CLIENTS
React Native iOS+Android · Next.js 14 PWA · shared TS types · i18next EN/AR + RTL
API
NestJS event-driven · OpenAPI · JWT + RBAC · rate limiting · WAF
SERVICES
Policy · Claims · Quotes · Payments · Notifications · Documents · Audit · Auth (bounded contexts)
DATA
PostgreSQL 16 multi-tenant · Redis cache · S3 documents/photos · EventBridge domain events
AI LAYER
Python FastAPI · S3 model store · SageMaker training · vision models for damage detection (Phase B)
INFRA
AWS ECS Fargate · ALB · RDS Multi-AZ · ElastiCache · CloudFront · KMS · Secrets Manager · Terraform IaC
OPS
GitHub Actions CI/CD · staged releases · feature flags · Sentry · DataDog · 24/7 on-call rotation

PolicyLoop V1 Prototype